The Fairy DogParents Returns and Refund Policy


What’s your return policy? 

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at

Do you offer refunds?

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at with photos of wrong/damaged items and we’ll sort that out for you.

Can I return Dog Food, or Treats I bought on your site?

Sorry to hear that TFDP was not a good fit. We cannot accept any returns of unopened or opened products due to the safety of our food products. There are no refunds on orders once they have been processed and shipped, we hope you understand this is for the safety of your dog and others. We recommend donating any unopened product to a shelter, food bank, or dog in need.


At The Fairy DogParents You + Your Dog’s Happiness = Our #1 Concern.

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